Whether you’ve felt depressed or unmotivated latelyWhether you’ve been overwhelmed with stress or anxietyWhether you’re experiencing extreme sadnessWhether you’re struggling with eating difficulties
Calmerry will also ask whether you want to indicate any traumatic experiences or events that are negatively impacting your life. You will also be asked to describe your current situation and what you want help with in at least one sentence. While completing your questionnaire, you can also request a Calmerry therapist with experience managing specific conditions or issues, including:
DepressionAnxietySelf-esteemRelationshipsTraumaLGBTQ+ issuesAnger managementEating disordersSexuality issuesGrief
You can also indicate any other preferences you have, such as a therapist of a certain age or gender. Once you submit your results, Calmerry customer service agents will try to find a therapist who is licensed in your state and meets your criteria. According to a Calmerry representative, it will also take into account whether its therapists have active profiles, looking at factors such as when they last logged in and how often they check in. Calmerry will then send you your therapist match. In order to benefit from therapy, you need to have a trusting relationship with your therapist, according to the American Psychiatric Association. If you find it difficult to connect with your therapist, you can switch at any time by contacting team@calmerry.com or contacting customer service through a live chat.
Therapy Options
Calmerry offers two options for therapy: via messaging or live sessions. Calmerry Messaging The messaging plan allows you to use text therapy to send text, video, or audio messages to your therapist at any time. According to a customer service representative, you can also ask your therapist if they’re open to a live chat session, where you both log on at a certain time to message back and forth. Calmerry Video Sessions With live video, you will schedule sessions with your therapist by clicking on the Video Sessions tab on your Calmerry portal. To attend your session, you’ll log into the portal and join your therapist in a secure chat room. You can cancel an appointment up to 12 hours before the session without being charged. Self-Care With Coa Calmerry includes a chatbot tool called Coa with every membership, which helps you track your mood and reflect on how your day went. Your entries are stored in your online journal, and you can choose whether to share each entry with your therapist. Calmerry subscribers can use this tool to help identify and process their emotions. It can also help them identify patterns that show how their feelings affect their everyday life.
Unlimited Messaging $227.96 per monthSupports audio, video, and text messagingCan switch counselors at any timeIncludes a mood tracking and reflection tool
Unlimited Messaging Plus One Video Session $297.96 per monthIncludes one live 30-minute video session per monthCan purchase additional sessions for $40 to $45 eachSupports audio, video, and text messagingCan switch counselors at any timeIncludes a mood tracking and reflection tool
Unlimited Messaging Plus Four Video Sessions $359.96 per monthIncludes four live 30-minute video sessions per monthCan purchase additional sessions for $40 to $45 eachSupports audio, video, and text messagingCan switch counselors at any timeIncludes a mood tracking and reflection tool
You can pay for your subscription by credit card or debit card. Calmerry does not offer financial aid, and it is not considered an in-network provider with any insurance plans. If your insurance covers out-of-network mental health care and you have a health savings account (HSA), you may be able to use HSA funds to cover the cost of therapy. Check with your insurance provider for verification. Calmerry offers a first-month discount of $60 off your first month for a messaging-only plan and $90 off your first month for the live video session plans. You can get an additional 40 percent off your first month by applying the promo code “EVERYDAYHEALTH” at checkout. You can cancel your plan at any time with no penalty. Refunds are determined on a case-by-case basis by contacting team@calmerry.com.
Calmerry vs. Talkspace: Which Is Better?
Both Talkspace and Calmerry have similar messaging therapy plans. The Talkspace messaging plan costs $276 per month, while Calmerry costs $227.96. For a plan that includes messaging plus four live monthly video sessions with Talkspace, you will pay $396 per month, while Calmerry costs $359.96 per month. If you choose its plan that offers live workshops, you’ll pay $436 per month. Calmerry is the cheaper option for text therapy and weekly live sessions. Read our Talkspace review to learn more. On the App Store, Calmerry is rated 2.5 out of 5 stars, based on 21 ratings and reviews (at the time this article was written). On Google Play, Calmerry has 2.1 out of 5 stars based on 45 reviews. Positive reviews mention an easily navigable app, the benefits of being able to share journal entries with your therapist, and Calmerry’s caring therapists. Negative reviews cite issues with therapists not showing up for appointments and taking long periods of time to respond to messages. According to our review team’s online therapy survey, 56 percent of Calmerry users had a positive experience with the platform.
Engaged in ongoing independent researchMystery shopped each of the brandsContacted brands’ customer service teams to ask questions and gauge responsivenessConsulted six leading psychologists and psychiatristsBecame customers of online therapy providers ourselvesReviewed academic research about the efficacy of online therapy versus in-person therapyRead hundreds of verified customer reviews from trusted third parties, such as the BBB and Trustpilot
If you need ongoing financial aid, want to use insurance, or hope to use your HSA or FSA dollars, Calmerry may not be the right fit for you. You can also reach out to the SAMHSA National Helpline at 800-662-HELP (4357). The SAMHSA help line is a free, confidential, 24/7, 365-days-a-year treatment referral and information service for individuals facing mental or substance abuse disorders.
